Office: San Francisco, CA
Job Title: Account Director
Questus is a rapidly growing digital agency with offices in San Francisco, Orange County and New York. We are seeking an Account Director looking to grow our client's business.
As Account Director, you will be responsible for the management and growth of assigned accounts, as well as the successful delivery of client deliverables—digital, social, and web. You love digital marketing, and want to bring that passion to a boutique agency where your voice and leadership really counts!
With your expert leadership, you will ensure that each project meets business and marketing goals, and is mutually beneficial for both the client and for Questus. You will support your team in understanding the goals and strategy behind each project by asking the right questions, and applying learnings from your years of experience.
You will be responsible for overall client satisfaction, client profitability, and supporting the agency in overall growth.
Efficiently gets work done at a high-level while cutting through and eliminating inefficient tasks.
Does not cut corners. Values high-quality deliverables over rushed quantity.
Professional: able to communicate clearly and straight-forward without being forceful.
Follow through on commitments: able to complete all commitments. Does not commit to things without a solid strategy, resources and plan to get it done.
Persistence: demonstrates the ability to go the extra mile to get something done.
A passion for the importance of social and driving business results.
Own and foster client relationships, and ensure client satisfaction
Understand client business, brand and marketing objectives, and ensure assigned projects are delivered successfully and on strategy
Lead strategy and planning for client projects (digital, social, and web), from kickoff to completion
Meet all profit margin goals for assigned accounts
Provide team leadership, and establish a foundation of teamwork amongst assigned account
Participate in agency business development opportunities and/or new business pitches as needed
Lead multiple, concurrent accounts/projects which meet agency success metrics (project may include digital campaigns, website redesigns, social content and community management, etc.)
Review, analyze and evaluate agency output against client needs and objectives
Clearly and effectively lead internal and client communication
Manage internal and client demands with mutually beneficial solutions
Produce well-written, strategic briefs and present them confidently
Manage, mentor, and provide guidance for any direct reports
Oversee the development of project plans, ensuring that project and profitability objectives are met
Drive organic YOY growth with assigned accounts
Identify risks and build contingency plans for all client projects
Act as the key point of contact for clients
At least 5-7 years of working in an advertising agency managing digital projects
Project Management background a huge plus
Enjoys a fast-paced environment and excels in it
Superior presentation, written and oral communication skills
Highly developed analytical & problem solving skills
Able to multi-task and juggle multiple projects running in parallel
Calm under pressure, and able to do what it takes the get the job done
Takes initiative to drive client growth and digital innovation
Expertise in digital advertising
Strong time-management and organizational skills
Strong client-service orientation and proven team player
Adaptive to evolving responsibilities and last minute changes
Occasional travel to client
How to Apply
Please submit a cover letter and your resume to firstname.lastname@example.org with the subject of your email being “Account Director”