Account Supervisor

About Us:

Standing out in the world of advertising is no simple task. You need to be able to translate passion to convey significance. At Questus we look for people who can take a punch or three and then get right back up and deliver with a vengeance. We like people who make the workplace a better place to be.

At Questus we bring immersive experiences to our clients. We focus on moving people not just product. We believe communication should be honest and insightful, inspire trust, and change conviction. This approach has helped Questus create groundbreaking work for world-class clients such as General Mills, Capital One, Wyndham, Suzuki, Universal, Starbucks, and others.

Position Overview:

As Account Supervisor, you will work hand-in-hand with the Account Director on strategy discussions, while being responsible for the successful delivery of assigned projects—digital, social, marketing and web.

Your experience is core to digital marketing, and you can successfully lead large-scale digital campaigns. With your expert leadership, you will ensure that each project meets business and marketing goals, and is mutually beneficial for both the client and for Questus. You will support your team in understanding the goals and strategy behind each project by asking the right questions, and applying learnings from past projects. You also demonstrate the ability to use key tenets of project management: project definition, scope management, risk management, hand-off management, and team management.

You will support the Account Director in overall account growth.

Position Responsibilities:

• Foster client relationships and ensure client satisfaction

• Understand client business, brand and marketing objectives, and ensure assigned projects are delivered successfully and on strategy

• Lead strategy, planning, and production for assigned projects (digital, social, marketing, traditional, and web), from kickoff to completion

• Provide team leadership, and establish a foundation of teamwork amongst assigned account

• Lead multiple, concurrent projects that meet agency success metrics

• Review, analyze and evaluate agency output against client needs and objectives

• Clearly and effectively lead internal and client communication

• Present ideas and status updates to the client throughout the stages of each project

• Manage internal and client demands with mutually beneficial solutions

• Produce well-written, strategic briefs and present them confidently

• Define and develop project plans, ensuring that project and profitability objectives are met

• Identify risks, build contingency plans, and allocate appropriate resources to assigned projects

• Act as the key point of contact for clients on assigned projects

• Sell new ideas and proposals to clients, as appropriate

Qualifications:

• At least 3 years of working in an advertising agency managing digital projects

• At least 5 years of Account Management work experience

• Enjoys a fast-paced environment and excels in it

• Superior presentation, written and oral communication skills

• Highly developed analytical & problem solving skills

• Able to multi-task and juggle multiple projects running in parallel

• Calm under pressure, and able to do what it takes the get the job done

• Takes initiative to drive client growth and digital innovation

• Expertise in digital advertising. Traditional advertising a bonus.

• Strong time-management and organizational skills

• Strong client-service orientation and proven team player

• Adaptive to evolving responsibilities and last minute changes

To apply, please email your resume and cover letter to careers@questus.com with the subject line "Account Supervisor."