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Account Director



About Us:

At Questus, we create immersive brand stories that move people’s lives forward. We believe great advertising has the power to inspire audiences, enrich communities, and energize people. Through powerful creative, impactful data, and our collaborative culture, this approach has helped Questus create groundbreaking work for world-class clients such as Discover, Wyndham Hotels & Resorts, Suzuki, Universal, and others.

About You:

You love digital marketing, and want to bring that passion to a boutique agency where your voice and leadership really counts. You also have a solid understanding of business strategy, branding, and marketing. You possess a growth mindset with an appetite for continued learning and quickly apply what you learn to current and emerging client opportunities and challenges. You have the ability to anticipate hurdles and roadblocks to success and proactively take actions to mitigate potential problems and/or realize potential opportunities.

Position Overview:

As Account Director, you will be responsible for the management and growth of assigned accounts, as well as the successful delivery of client deliverables. You love digital marketing, and want to bring that passion to a boutique agency where your voice and leadership really counts.

With your leadership, you will ensure that each project meets business and marketing goals, and is mutually beneficial for both the client and for Questus. You will support your team in understanding the goals and strategy behind each project by asking the right questions, and applying learnings from your years of experience.

Essential Functions:

  • Own and foster client relationships, and ensure client satisfaction

  • Drive growth and digital innovation across assigned accounts

  • Understand client business, brand and marketing objectives, and ensure projects are delivered successfully and on strategy

  • Lead strategy and planning for client projects (digital and social), from kickoff to completion

  • Lead multiple, concurrent accounts/projects which meet agency success metrics

  • Provide team leadership, establishing a foundation of teamwork amongst assigned account and across the agency

  • Participate in agency business development opportunities and/or new business pitches as needed

  • Produce well-written, strategic briefs and present them confidently

  • Manage, mentor, and provide guidance & support for direct reports

  • Oversee the development of project plans, ensuring that project and profitability objectives are met

  • Drive organic year-over-year growth with assigned accounts

  • Occasional travel to client


  • At least 7+ years of working in an advertising agency managing digital projects

  • Bachelor’s degree in marketing, advertising, business, or related field

  • Expertise in integrated marketing, reaching the target audience throughout their consumer journey with strategic content, channel and media approaches

  • Expertise in managing creative development and media services, with a focus on social media (influencer, platform, content, and audience targeting & measurement strategies, etc.)

  • Excels in presenting to large audiences, including senior-level executives, and able to have strategic business conversations around how core marketing initiatives drive business results (awareness of the brand, sales and revenue, etc.)

  • Enjoys a fast-paced environment and excels in it

  • Calm under pressure, and able to do what it takes the get the job done

  • Strong time-management and organizational skills; able to multi-task and juggle multiple projects running in parallel

  • Strong client-service orientation and proven team player

  • Positive and solutions-oriented

  • Superior presentation, written and oral communication skills

  • Highly-developed analytical & problem solving skills

  • Project Management background a huge plus

  • Video Production Management experience a huge plus

At Questus, our compensation approach aligns with a pay-for-performance philosophy, rewarding outstanding individual and team achievements. For this role, the salary range is typically $120,000 - $135,000 USD per year. The final base pay is determined by factors like location, job-related skills, experience, and internal equity. Additionally, permanent employees may qualify for our competitive annual bonus program, subject to specific eligibility criteria.

To apply, please send your resume and cover letter to with the subject line "Account Director."

*This is an exempt position.

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