At Questus, we create immersive brand stories that move people’s lives forward. We believe great advertising has the power to inspire audiences, enrich communities, and energize people. Through powerful creative, impactful data, and our collaborative culture, this approach has helped Questus create groundbreaking work for world-class clients such as Capital One, Wyndham Hotels & Resorts, Suzuki, Universal, and others.
You possess an acute social awareness that allows you to notice patterns and trends. You listen closely to the client's needs and enjoy interfacing directly with clients. Your adaptability, dependability, and creativity, enable you to bridge gaps, manage relationships, and ensure beneficial outcomes for all parties involved. You’re service oriented and enjoy going the extra mile for your client. Your organizational and planning skills are something you’re proud of.
As Account Manager, you are responsible for the successful delivery of assigned projects—digital, social, and marketing. You will own projects from start to finish by developing project briefs, managing deliverables with cross-functional teams, managing project timelines, and ensuring that deliverables are executed on time, and on budget. You will also support the Account Lead in overall account growth.
Develop project timelines, and manage against timing shifts throughout the duration of projects
Own project management on assigned projects from start to finish while delivering on time, on budget, and on strategy
Collaborate with Account Team to manage resource allocations
Collaborate with project teams and various departments to ensure that projects are track
Communicate confidently and clearly (in-person, over the phone and in emails) with the client, internal teams and external resources
Manage and organize project folders and project assets
Manage status updates for internal and client status meetings
Ensure that all project documentation and deliverables are reviewed and approved prior delivery to the client
Along with the Account Lead, help to guide multiple, concurrent projects that meet agency success metrics
Review, analyze and evaluate agency output against client needs and objectives
Take notes for all internal and client-facing meetings, and distribute them in a timely manner to the team with the appropriate action items
Produce well-written and organized project documentation (notes, briefs, status sheets, etc.)
Pull weekly project pacing, ensuring team timesheets are accurately reflected
QA all client deliverables for formatting consistency, to catch any typos, and ensure all client feedback is addressed
Assist the Account Lead and/or lead the writing of internal project briefs, clearly communicating the project details and strategy to the internal team
2+ years of account or project management experience in a digital advertising agency
Bachelor’s degree in business, marketing, or related field
You have experience QA digital assets (digital banners, videos, etc.)
Client facing experience
Enjoys a fast-paced environment and excels in it
Analytical & problem-solving skills
Able to multi-task and juggle multiple projects running in parallel
Calm under pressure, and able to do what it takes the get the job done
Strong client-service orientation and team player
Strong time-management and organizational skills
Adaptive to evolving responsibilities and last minute changes
Ability to present, write and verbally communicate clearly
You’ve successfully collaborated internally with multiple departments and externally with the client and external resources
Social media advertising and/or project management experience is bonus.
At Questus, our compensation approach aligns with a pay-for-performance philosophy, rewarding outstanding individual and team achievements. For this role, the salary range is typically $70,000 - $75,000 USD per year. The final base pay is determined by factors like location, job-related skills, experience, and internal equity. Additionally, permanent employees may qualify for our competitive annual bonus program, subject to specific eligibility criteria.
To apply, please send your resume and cover letter to firstname.lastname@example.org with subject line "Account Manager."
*This is an exempt position.